We’re delighted that you’re interested in commissioning a custom piece with us! Whether it’s for you or a loved one, investment jewelry® or everyday wear, we’re eager to help bring your vision into reality. To begin the process please fill out the custom design inquiry form below. We’ll reply to your custom request within 1-3 business days and discuss feasibility of the project, scheduling, and next steps.

If you'd like a style we already offer, in a different metal or to a specific length that is not currently listed, please include the style name in your inquiry. You may also request a different clasp style that is not on our standard stock. For example: Double Nautical link, 27-inch chain in 24 karat gold with a Timio clasp.

Once we’ve determined that we’re able to fulfill your request to your specifications and have verified our schedule, we’ll send you a project estimate which will detail the project’s deposit amount. This deposit is non-refundable and secures the material needed and your place in the project queue. Once we receive payment of your first invoice we will begin the project, and upon completion you’ll receive the final invoice of the remaining balance. With payment of your invoices received we’ll ship out your item immediately.

Timio 24K reserves the right to accept or refuse any request and may at any point implement a request waitlist based on our availability. Thank you for your patience and interest.